Policies, Terms & Conditions

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        MatFactor Store Policies &amp; Legal Information</h2>
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        Permission to access this information is restricted to people who accept the terms of this agreement.</p>
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        The business, MatFactor is physically located at Rapid City, South Dakota. It's principal business office, is located at 3610 W. Ridge Road, Pennington County, South Dakota, 57702</p>
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        Phone: 605-877-1595</p>
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        All issues or disputes involving MatFactor.com or anyone acting on its behalf, whether the issue or dispute involves the purchase of product, tort claim or any other dispute, shall be resolved, whether by arbitration or legal action, within Pennington County, South Dakota.</p>
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        Legal jurisdiction is agreed to reside in Pennington County, South Dakota, and venue of all dispute resolution is hereby contractually bound and limited to Pennington County, South Dakota.</p>
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        Any lawsuit must be prosecuted solely in the Circuit Court of Pennington County, South Dakota.</p>
    <h2>
        Policies</h2>
    <h4>
        Return Policy</h4>
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        Within 30 days of receipt of your order, you may return:</p>
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        Any item in its original condition, with its original packaging and accessories, Unless specified otherwise within the products OnLine information.</p>
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        Any returned item(s) MUST NOT be worn, soiled, ironed, washed, or in any condition other than new "as shipped" condition.</p>
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        We will issue a refund of your purchase price less a 20% restocking fee, for any item you return that meets these conditions. We refund shipping costs only if the return is a result of our error.</p>
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        We suggest that you insure any items for return to protect yourself from loss.</p>
    <h4>
        Errors and Omissions</h4>
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        Though we do our best to avoid these type of errors, they sometimes still occur. We reserve the right to make corrections whenever needed. If we have made a mistake on an items price that you have ordered, we will do everything possible to honor that price, unless the actual price is lower then you will get the lower price. If the actual price is higher than what is listed on the web site and we are unable to sell the item to you for that price we reserve the right to cancel the order.</p>
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        In Stock &amp; Out of Stock Items</h4>
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        Most of the items we offer are either in our present stock or are in our suppliers stock. When this occurs, we will notify you as soon as possible to let you know how long it will be until we receive the next shipment of any delayed items so that you may decide if you wish to wait until the items become available again. Many of our items are produced upon order, this can delay shipment.</p>
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        We will remove items from the OnLine Store as soon as we become aware that they are no longer available.</p>
    <h4>
        <strong>Your privacy with www.MatFactor.com</strong></h4>
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        <strong>We are committed to protecting your privacy. We use the information we collect about you to process orders from our online store.</strong></p>
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        <strong>We will <strong>NOT</strong> Spam you , Sell, Rent, or Distribute any of your information to Any Outside Parties, Ever. Please do not spam our email addresses or we will be forced to block you from our websites permanently!</strong></p>
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        <strong>When you voluntarily sign up for our Personal Notification Services, we need only an e-mail address - which we use to send you ONLY the information you requested.</strong></p>
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        <strong>Your Consent<br />
        <span style="text-indent:10px;font-weight:normal;">By using our website, you consent to the collection and use of this information by MatFactor.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.</span></strong></p>
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        <strong>Tell Us What You Think<br />
        <span style="text-indent:10px;font-weight:normal;">MatFactor.com welcomes your questions and comments about this site and our policies.</span></strong></p>
    <h4>
        <strong>COPYRIGHT</strong></h4>
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        <strong>All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of www.MatFactor.com or its content suppliers or contractors and is protected by U.S. and international copyright laws. The compilation, arrangement and assembly of all content on this site is the exclusive property of www.MatFactor.com and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping and information resource. Any other use, including the unauthorized reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.</strong></p>
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        <strong>DISCLAIMER</strong></h4>
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        <strong>THIS SITE IS PROVIDED BY "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MatFactor.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MatFactor.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.</strong></p>
    <h4>
        <strong>Applicable Law</strong></h4>
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        <strong>This site is created and controlled by MatFactor in the State of South Dakota, USA. As such, the laws of the State of South Dakota will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.</strong></p>
    <strong>Due to normal variances in production exact size of mats cannot be guaranteed. A variance of 3%–5% can be expected on all mat sizes. </strong></div>