Delivery Information

Shipping and Returns

Free shipping. No minimum orders. No fuel surcharges. Just free shipping on all mats to the 48 states. Customers in Hawaii and Alaska will receive an e-mail after ordering with additional shipping charges at that time; Hawaii or Alaska customers can confirm or cancel the order. We ship by UPS Ground on most mats. Larger size mats may ship by common carrier.

Return Policy

Unused individual mats can be returned to our business in South Dakota

matfactor.com

3610 West Ridge Rd. Rapid City, SD 57702

Please contact us before returning products to assure proper credit. We offer free outbound shipping, but return cost are the responsibility of the customer. Except in the case of defects or errors. If your product has a defect or error, we offer a flat-rate UPS return label for $15.00. Returns on quantity orders may result in a %15 restocking fee.